Corporate

SUMMARY:

This position is responsible for supporting the traffic control operation of our traffic department, all islands by fabricating their signage requirements in a timely manner. This position is also responsible for receiving, checking orders from various vendors before delivering it to the customer or putting it on the shelves. This position also supports and manufactures orders being generated by our outer island branches.

ESSENTIAL FUNCTIONS

• Fabricate customs, OSHA and MUTCD approved signs
• Fabricate architectural and ADA compliant signs with braille
• Fabricate directories and wayfinding signs
• Install signs of all kinds with various general contractors, government agencies and the military
• Deliver customer’s orders
• Assist with inventory and stocking of merchandise
• Assist walk-in customers by helping them with signs, sign supports and or fasteners they would need for their project
• Clean and organize warehouse daily

The Dispatcher will demonstrate commitment to achieving the organization’s goals and objectives by coordinating and managing the Traffic Control Supervisors’/drivers’ schedules to ensure equipment is picked up and delivered in a timely manner. Performing multiple tasks effectively with a focus on timeliness and responsiveness, high levels of diplomacy, sound judgment, and discretion when dealing with customers and other department staff.

• Provide the highest level of customer service and satisfaction
• Communicate and interact with customers as well as internal team members to ensure proper order status, delivery arrangements, and service
• Receive any incoming customer service calls

• Schedule and coordinate all service calls and adjust employees’ daily schedules as required
• Monitor TCS/drivers throughout the day via the dispatch system 
• Create the next day schedule ensuring customer needs are met
• Add new customer jobs and tickets to the computer system (Prelude and TCR)
• Confirm rental jobs that have been out for 30 days or more
• Complete a ‘final edit’ of each job ensuring the ticket has all the required information for billing and payroll.
• Ensure proper equipment is on the ticket by the customer’s request.
• Interact and communicate in a professional and effective manner with all levels of employees, management, vendors, customers, and external partners.
• Proficient with Microsoft Excel and other computer programs.
• Perform other functions as necessary or as assigned.

• Restocking shelves
• Accepting incoming orders
• Processing and packing orders
• Counting inventory
• Ensuring orders are shipped in a timely manner
• Full time hours
• Morning and Evening Shifts Available

The Field Supervisor will uphold the core values of Ownership, Trust, and Teamwork. This position will have a passion for safety and leading teams. The Field Supervisor will support our EHS initiatives that protect employees, customers, and assets allowing all our team members to return home safely every day. This role is instrumental in achieving success through hard work, integrity, and developing yourself and others.   

• Support the Area Manager and General Manager in managing your team of protectors.  
• Collaborate daily with all Area Staff, with a goal of Continuous Improvement in all functional areas of the business
• Direct supervision for Field crews
• Maintain Field/Office Responsibilities; 80% in Field and 20% in Office
• Ensure that safety, quality, training, employee engagement, and retention are a prime focus of the business
• Protect the company’s employees, customers, and assets against losses, injuries, and accidents through enforcement of safe work practices
• Coach, Motivate, Develop your team of protectors
• Develop relationships with internal and external customers to achieve goals and new business opportunities 
• Perform field and vehicle inspections, attend pre-bid meetings, meet with clients and work in the field with the team as needed
• Ensure customer service issues are addressed promptly and efficiently while providing the highest level of customer service 
• Assist in preparing daily schedules
• Monitor daily employee issues including payroll, timekeeping, benefits, time off requests, customer issues, and training requirements
• Facilitate teambuilding efforts and regular communications with team members 
• Engage and support the training of new and current employees to reduce turnover, promote efficiency and reduce labor costs 
• Obtain ATSSA and state-specific certifications 
• Become a subject matter expert in work zone setup/design and professional flagging 
• Other duties as assigned 

The Field Supervisor will uphold the core values of Ownership, Trust, and Teamwork. This position will have a passion for safety and leading teams. The Field Supervisor will support our EHS initiatives that protect employees, customers, and assets allowing all our team members to return home safely every day. This role is instrumental in achieving success through hard work, integrity, and developing yourself and others.   

• Support the Area Manager and General Manager in managing your team of protectors.  
• Collaborate daily with all Area Staff, with a goal of Continuous Improvement in all functional areas of the business
• Direct supervision for Field crews
• Maintain Field/Office Responsibilities; 80% in Field and 20% in Office
• Ensure that safety, quality, training, employee engagement, and retention are a prime focus of the business
• Protect the company’s employees, customers, and assets against losses, injuries, and accidents through enforcement of safe work practices
• Coach, Motivate, Develop your team of protectors
• Develop relationships with internal and external customers to achieve goals and new business opportunities 
• Perform field and vehicle inspections, attend pre-bid meetings, meet with clients and work in the field with the team as needed
• Ensure customer service issues are addressed promptly and efficiently while providing the highest level of customer service 
• Assist in preparing daily schedules
• Monitor daily employee issues including payroll, timekeeping, benefits, time off requests, customer issues, and training requirements
• Facilitate teambuilding efforts and regular communications with team members 
• Engage and support the training of new and current employees to reduce turnover, promote efficiency and reduce labor costs 
• Obtain ATSSA and state-specific certifications 
• Become a subject matter expert in work zone setup/design and professional flagging 
• Other duties as assigned 

Come Grow with UsOffice Administrator

The Operations Administrator is an essential role on the Operations team.  The admin has the freedom to work independently but is a vital part of the team.  He/she assists with multiple projects and duties, including inbound/outbound calls, coordinating repairs and customer relations to ensure satisfaction after work is complete.  Performing with a focus on accuracy, timeliness and responsiveness and high levels of diplomacy, sound judgment, and discretion when dealing with customers and other department staff.

What you will do:

• Review and adjust daily fieldwork tickets using the TCR Software Program
• HR paperwork including; Payroll validation and reports, PTO requests, updating personnel files, W-4’s, and I-9’s.
• Process invoices, conduct billing corrections & collections
• Organize, track and record inventory

The Estimator at AWP Safety will build quality relationships to secure profitable business partners to support the business unit. Responsibilities include reviewing and clarification of proposals, negotiating projects, completing estimates including bid documents, determining the project’s scope, and evaluating special conditions affecting the proposal. This role will collaborate with the Operations Department to ensure the accuracy of quotes as well as prospecting for business opportunities.

• Builds estimates for clients through direct requests from our customers, CSR’s, planners, or anyone involved with our daily operations that requests an estimate.
• Produce estimates, track, and manage the estimates in SharePoint, TCR and/or estimating spreadsheet.
• Track all estimates with our clients to determine the close ratio of completed estimates.
• Ensure that estimates are being completed in compliance with local, state, and Federal MUTCD requirements and allowed set-up approvals.
• Knowledge and understanding of the permitting processes and costs.
• Continual process improvement, tracking, production, and billing of estimates to support the sales efforts for AWP safety.
• Collaborate with management on strategic estimating and growth initiatives for the estimating department.
• Analyze all available information to compile into a proposal estimate.
• Attending external pre-bid meetings to determine the scope of work.
• Determine key variables for cost, labor, equipment, and other estimates.
• Complete estimates including bid documents, determining the project’s scope, deration of the project, phasing and evaluating special conditions affecting the proposal (including site conditions, access, personnel, labor hours, mobilization and equipment needs)
• Review and clarify proposals and negotiate projects.
• Prepare estimates based on time, labor requirements, equipment costs, and specifications.
• Create and submit estimate reports or bids to appropriate people (project managers, clients, bidding competitions, etc.)
• Obtain and track offers and quotes from subcontractors or vendors.
• Prepare preliminary schedules for all successfully awarded projects.
• Manage multiple projects estimates simultaneously.
• Develop relationships with current and potential customers and estimating staffs in a sale capacity. (Mainly calls)
• Involved in peer engagement, mentoring and on-the-job training.
• Verify the customer quote and work with the Operations Team to ensure the customer is provided with a quote.
• Gain technical knowledge required for all aspects of traffic control, and AWP Safety products to present to client.
• Compliance with all aspects of traffic control as governed by standards of local, state, and federal agencies.
• Track estimates in external systems to manage close ratios and margin profiles.
• Create plan in Rapid plan and submit traffic control plans.
• Help support traffic control plans.
• Attend regular customer lunches to build and maintain the relationship.
• Follow AWP Safety policies and procedures.
• Exceed KPI’s & follow estimating SOP.
• Perform other functions as necessary or as assigned.

The primary objective of the Shop Foreman is to service and maintain the company equipment, vehicles and to make sure we have the appropriate inventory to take care of our customer’s needs.  They will also take care of any customer that is dropping off or picking up equipment at the branch by providing industries best customer service.  Is responsible for ensuring the equipment is serviced by following manufacturers specifications.  All equipment must be in working order and be to of the company’s highest standards before leaving the branch.  They are responsible for the day to day operations of the shop and yard.  From time to time they will also help with deliveries and pickups.

Essential Duties and Responsibilities

• Follow all safety rules and regulations.
• Ensure compliance with all PPE (personal protection equipment) requirements in the shop, and yard.
• Ensure that all equipment is maintained to the manufacturer recommendations.
• Ensure that all decals and warning labels on all equipment are clearly legible.
• Make sure we have enough equipment for rent at all times.  This should be done daily.  Examples: Sandbags, all barricades, vertical panels, sign plates, signs, stands, stickers, sheeting, lights, drums, arrow boards, message boards, PTS boards, etc
• You will be responsible for making sure all arrow boards, message boards, PTS boards, etc.. are serviced when returned at all times.  In addition recording what was done on maintenance logs.
• Make sure all equipment is serviced and maintained daily.  Wash, repair, organize, etc..
• Responsible to make sure the yard is organized daily.
• Report to the Manager all inventories that we need to order to make sure we have enough. 
• Responsible for filling out the proper paperwork with a customer drops off or picks up equipment.
• Responsible for filling out and maintaining the proper paperwork/reports daily.
• Report to Manager every morning to see what projects take priority.
• You are in charge of the shop, please delegate the jobs to the people that are working in the shop.   Make sure everyone in the shop stays busy at all times.
• You are responsible for keeping the yard and shop clean at all times.  House keeping is a must every day.
• Make sure all rental equipment is clean and put in the proper place.
• Help drivers load and unload, if needed.
• Forklift will only be used for loading and unloading.  Fill out a service report daily when using the forklift.
• Load and unload ALL customers in a friendly and timely manner (ASAP).  It is your responsibility to check outside for customers at all times.
• Help in all departments as needed.
• Turn in all paperwork to Dispatcher at the end of every day.
• Make sure your branch radio is always on in the yard so dispatch can contact you for your assistance.
• Adhere to all Company Policies and Procedures.
• All other duties as assigned.